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Customer Service, Thoroughness, Other, Quality

Posted on August 18, 2015 at 3:54 PM
8/18/2015
"Robert was outstanding in repairing our old Whirlpool washer. He was very knowledgeable, explained what was wrong and what he was doing to fix it, had the necessary parts with him, worked quickly, and provided advice on avoiding future problems. Although Alpha had to reschedule us because of problems at another customer, they kept us informed and Robert arrived promptly within the rescheduled appointment window. We could not be more pleased.

Categories: Customer Feedback from Square Dashboard

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Your service is absolutely amazing in repairing whirlpool washers. Last week, my mother called your company to repair two of our whirlpool washer. We have a laundry shop and suddenly, the two of them stopped working. My brother knows your number because they were one of your regular customers before. In less than an hour, the two are repaired and working nicely again. My mother plans to save the number of your company in case one of the whirlpool washer will stop working.
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